Welcome to Gladiator Cables. The following Terms of Service (“TOS”) govern your use of our website and services. By using our website, you agree to these TOS and our Privacy Policy. If you do not agree to these TOS, please do not use our website.

User Conduct. You agree to use the Gladiatorcables.com website only for lawful purposes. You may not use the website to engage in any activity that is illegal, harmful to others, or interferes with the use and enjoyment of the website by others.

Intellectual Property. The content and software on this website are the property of Gladiatorcables.com and are protected by EU and international copyright laws. You may not use, reproduce, distribute, or modify this content without the express written permission of Gladiatorcables.com

Warranty Disclaimer for Gladiatorcables.com

Gladiatorcables.com offers a 2-year limited warranty as stated in EU laws (https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm) on all products sold on our website. The 2-year guarantee period starts as soon as you receive your goods. If your goods break within these 2 years, Gladiatorcables.com is obligated to provide a solution for you.

If your product breaks within the first year, it is assumed that the problem existed when you received the goods which you will have to prove, unless you file your warranty claim within 24 hours. In this case, you have the right to a repair or replacement free of charge, or if this turns out to be too difficult or costly, you may be offered a price reduction or your money back.

If your product breaks after one year, you still have the right to have your goods repaired or replaced for free or, at least, to a price reduction or your money back. However, you will need to prove that the problem existed when you received the goods.

Please note that this warranty does not cover any damages resulting from misuse, alterations, or wear and tear or if any connectors have been tampered with. This policy is also non-transferable and only applies to the original purchaser of the product.

Gladiatorcables.com reserves the right to determine whether a product is covered by this warranty after it is shipped to us and checked, and to make changes to this warranty policy at any time. Your continued use of our website constitutes your acceptance of any changes made to this warranty policy.

If you have any questions or would like to file a warranty claim, please contact us at https://gladiatorcables.com/contact.

Limitation of Liability. Gladiatorcables.com shall not be liable for any damages of any kind arising from the use of this website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Indemnification. You agree to indemnify and hold Gladiatorcables.com harmless from any claims, damages, costs, and expenses, including attorney’s fees, arising from your use of this website.

Changes to TOS. Gladiatorcables.com reserves the right to change these TOS at any time. Your continued use of this website after any changes are made to these TOS constitutes your acceptance of the changes.

Governing Law. These TOS shall be governed by and construed in accordance with the laws of the European Union and Cyprus Laws.

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This policy outlines the procedures and responsibilities regarding packages that are not picked up by customers from their local post or postal service. Please carefully read and understand the terms below:

Failed Package Pickup Responsibility:

Customers are responsible for promptly picking up packages from their local post or postal service.

Package Return and Additional Costs:

If a package is returned due to the customer's failure to pick it up, re-shipping is available upon request, But an additional shipping cost will be incurred.

Alternatively, customers may opt for a refund, however, said refund is subject to a 40% restocking fee (60% of the original price will get refunded).

Customer Notification Obligation:

Customers must regularly check the provided tracking number and communicate with their local post or postal service for timely package pickup or delivery.

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This policy outlines the procedures and responsibilities related to address verification and reshipment of packages. Please carefully read and understand the terms below:

Address Accuracy:

Customers are responsible for providing accurate and complete shipping addresses during the order placement.

Returned Packages:

In cases where a package is returned due to an incorrect or incomplete address, [Your Company] will notify the customer of the situation.

Additional Reshipment Fee:

Customers will be required to pay an additional reshipment fee to cover the cost of shipping for the second attempt.

Refund Option:

Alternatively, customers may choose to receive a refund, subject to a 40% deduction. This deduction helps offset the initial shipping, return expenses and loss in worktime/materials used.

Customer Notification Obligation:

Customers must promptly respond to notifications regarding address issues and follow the provided instructions for resolution.

By placing an order with Gladiatorcables.com, customers acknowledge and agree to adhere to this Failed Package Pickup Policy.

Gladiatorcables.com appreciates your understanding and cooperation. If you have any questions or concerns, please contact us.

If you have any questions regarding these TOS, please contact us at Gladiatorcables.com.